Intermediate
Quality Assurance (QA)
3-4 Days
About This Course
Ensure quality through systematic processes
Course Details
- • Duration: 3-4 Days
- • Mode:
- • Level: Intermediate
- • Prerequisites: No prior experience required
- • Certification:
Course Outline
Comprehensive training program
Introduction to Quality Assurance & Standards
Module - 0
Topics Covered:
- •What is Quality? Quality Assurance vs. Quality Control
- •History and evolution of QA in industries (manufacturing, IT, healthcare, etc.)
- •The cost of poor quality (COPQ)
- •Quality management principles (ISO 9001, TQM, Six Sigma)
- •QA in the SDLC and PDCA cycle
- •Understanding compliance: ISO, CMMI, FDA, etc.
Practical Exercises:
- ✓Quality Policy Template creation
- ✓Quality Objectives Sheet development
- ✓Compliance Checklist setup
- ✓Scenario: Map QA into SDLC for a software product
QA Planning and Process Development
Module - 1
Topics Covered:
- •Developing QA strategies and plans
- •Writing QA documentation: Quality Manual, SOPs, QA checklists
- •Defining quality metrics and KPIs
- •Building a QA framework
- •Risk-based QA planning
Practical Exercises:
- ✓QA Plan Template creation
- ✓SOP Template development
- ✓Quality Metrics Dashboard setup
- ✓Scenario: Develop QA plan for customer onboarding in banking
QA Testing Techniques and Tools
Module - 2
Topics Covered:
- •Manual vs. automated testing
- •Functional, integration, regression, system, and user acceptance testing (UAT)
- •Testing tools overview: Selenium, JIRA, TestRail, Postman
- •Defect life cycle and bug tracking
- •Test case design, execution, and traceability
Practical Exercises:
- ✓Test Case Template creation
- ✓Defect Log setup
- ✓Traceability Matrix development
- ✓Hands-on: Track and report bugs in a sample web application
QA Audits, Reviews, and Continuous Improvement
Module - 3
Topics Covered:
- •Internal audits and QA reviews
- •Non-conformance reporting (NCR)
- •Root cause analysis (5 Whys, Fishbone Diagram)
- •Corrective and Preventive Actions (CAPA)
- •Quality circles and Kaizen
- •Statistical Process Control (SPC) basics
Practical Exercises:
- ✓Audit Checklist creation
- ✓NCR Report Template development
- ✓CAPA Register setup
- ✓Scenario: Mock audit on document management process
QA in Agile, DevOps, and Emerging Trends
Module - 4
Topics Covered:
- •QA in Agile: Test-Driven Development (TDD), Behavior-Driven Development (BDD)
- •QA in DevOps pipelines
- •Shift-left and shift-right testing approaches
- •QA roles in CI/CD environments
- •AI and automation in quality management
- •Building a QA culture: training, ownership, and leadership
Practical Exercises:
- ✓Agile QA Checklist creation
- ✓Sprint QA Plan development
- ✓Automation Framework Overview setup
- ✓Scenario: Design QA testing strategy for CI/CD pipeline
What You Gain
Who Should Attend
QA Analysts
Testers
Quality Managers
Developers
Business Analysts
Compliance Officers
Aspiring QA Professionals
150,000
Duration:3-4 Days
Format:
Next Date:
Location:
Industry-recognized certification
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